Moturis maintains a primary liability insurance policy on all their rental vehicles, for  the benefit of the customer, which provides coverage equal to the statutory requirements in said jurisdiction for all vehicles for any bodily injury and property damage liability claim brought by a third party (other than a passenger) against the customer (and any other driver listed in the rental contract) as a result of the operation or use of their rental vehicles. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

In the event of loss or damage to vehicle while on rent, whether or not due to the fault of customer, customer's responsibility for direct and accidental loss (including theft and vandalism) or damage to the vehicle is unlimited. That is, customer is responsible for all loss or damage.  All daily rental rates for all vehicles include Collision Damage Waiver (CDW) at up to USD 8.00 per day. With CDW, the customer's responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to USD 2,500.00 per occurrence, with the following exceptions, for which there is no reduction in customer responsibility for damages: I)  caused as a result of use without Moturis expressed permission or consent II)  damage caused by striking overhead objects and from backing up vehicle III) interior damage IV) undercarriage damage, including tires and wheels V) damage caused by freezing or overheating vehicle systems VI) all damage caused during any use of off public roads (including at camp grounds, parking lots, service stations, etc) VII) all glass damage Without ELVIP deposit charges are $ 1,000. With ELVIP deposit charges are $ 500

Extended Liability and Vacation Interruption Protection (ELVIP) is available at all Moturis rental locations for vans and motorhomes for motorcycles with a set maximum per rental. Please refer to price list for ELVIP rates. ELVIP provides the following benefits:  - With ELVIP, the customer's responsibility for accidental damage is further reduced to USD 300.00. In case of theft and vandalism to the vehicle, the deductible is USD 1,000.00. This reduction of the customer's responsibility does however not apply to the exceptions mentioned in 3.2 I-VII) above, for which customer's responsibility reduces from unlimited to USD 2,500.00.  - ELVIP also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. Radio, air conditioning, refrigerator, generator, microwave, appliances, automatic step, cruise control and GPS malfunctions are not considered to be mechanical breakdowns. Incurred expenses of USD 30.00 per person per day for lodging and USD 30.00 per group per day for other transportation is provided. A limit of USD 3,000.00 per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.  ELVIP coverage is void (I) if customer fails to file an accident/damage police report, or (II) if vehicle is used in violation of the terms of the rental contract. Without ELVIP deposit charges are $ 1,000. With ELVIP deposit charges are $ 500.

Water Hose Sewer Hose Operator's Manual Campground Guide Road Atlas KOA Atlas KOA Discount Card 110v Adapter Flash-Light & Batteries First Aid Kit Screwdriver Fire Extinguisher 

PER VEHICLE:  - Set of Pots - Frying Pan - BBQ Grille - Mixing Bowl - Coffee Pot - Carving Knife - Cutting Board - Kitchen tissue - Serving Spoons - Scotch bright - Can/Bottle Opener - Dust Pan & Broom - Dish Cloth - Waste Basket/Bucket - Clothes Hangers - 2 Tea Towels - Mixing Utensils - Cork Screw   PER PERSON: - Blanket or Comforter - Pillow & Pillow Case - Set of Sheets - Face Cloth - Hand Towel - Bath Towel - Dinner Plate - Bread Plate - Cereal Bowl - Cup & Saucer - Glass - Knife/Fork/Spoon - Tea/Kitchen Towels - Note: All tableware (plates etc) is non-plastic and is made of  Corning/Corelle china or equivalent.  Convenience Kits are paid per person, with a maximum charge of 3.5 Convenience Kits per vehicle and per group.

The Preparation Fee covers - the Standard Kit per Vehicle  - first tank of propane - first supply of toilet chemicals - vehicle outside cleaning 

We offer mountain bike rentals at all our locations. We have one-size (adult) mountain bikes available. We offer a 2-bike carrier or a 4-bike carrier with 2 or 4 mountain bikes per carrier. If customers want to bring their own bikes, carriers can be rented. The prices for carriers only are the same as for carriers with bikes.  Bike rentals are also available with one-way motorhome rentals. Please note that in several U.S. States, the use of helmets is mandatory for bicycle riders. Moturis does not provide any helmets for rent. Bike racks can only be mounted on motorhomes and are not available with D-21 vehicles. Not all Class A motorhomes accommodate a bike rack.  Please request rental bikes at time of booking

Office hours of all locations: 09.00 - 17.00 hrs Mondays through Fridays / 09.00 - 12.00 hrs Saturdays  except on US holidays in 2006 / 2007: September 4, 2006 / November 23, 2006 / December 24, 2006 (as from 12pm) / December 25, 2006 /
January 1, 2007 / May 28, 2007 / July 4, 2007 / September 3, 2007 / November 22, 2007 / December 24 (as from 12pm), December 25, December 31 (as from 12pm) 

Customers are responsible to check all fluid levels at each refueling. Refills of all fluids (except gasoline and propane) will be reimbursed at check-in upon presentation of receipts. Gasoline costs are not included in rental price.  Gasoline tanks are full at pick-up and must be returned full. Vehicles must be returned clean inside. Otherwise, cleaning charges may occur.

Necessary repairs are refunded without previous authorization up to USD 50.00. Customer must provide receipts. If customers pay repairs exceeding USD 50.00 without previous authorization, we will not refund. Clients assume full responsibility for any additional expenses incurred by reasons of a breakdown of vehicle. If a vehicle which had a breakdown and is in repair for more than 12 working hours, through no fault of customer, our responsibility to client is limited to refund the daily rate or a portion thereof (except with ELVIP coverage).    Radio, air conditioning, refrigerator, microwave, any appliances, plumbing, generator, cruise control and GPS malfunctions are not considered breakdowns and no refunds are made for repair time to these items. No refunds will be made for breakdowns or towing-costs in Death Valley between June 15 and September 15, New York City, greater metropolitan area of Montreal (Canada) and the city of Quebec (Canada)  There will be no refunds made for the early return of a rental vehicle.

In case of an accident, customers must notify the police for a police report immediately, also inform the pick-up station within 24 hours and make full report in writing. CDW/ELVIP accident coverage is void if customer fails to follow these procedures.

We accept MASTER / Eurocard, VISA and AMEXCO credit cards as well as all Traveler Checks in US-Dollars. No Euro checks or debit cards are accepted. We are not responsible for exchange rate fluctuations or handling charges for any credit card transaction. Without any exception a valid credit card is required for each rental.

RVs (Vans and Motorhomes): national automobile driver's license is required. Motorcycles: national motorcycle driver's license for heavy motorcycles is required for all types of rented motorcycles. European motorcycle license class 1a will be accepted, if customer can present European registration (Fahrzeugschein in Germany) of his own bike with more than 125 cc and if customer takes out ELVIP protection with a USD 8.00 per day surcharge on published ELVIP rate. We recommend customers to carry a translation of the national driver's license or an international driver's license, but under any circumstances, customer must provide a valid national driver's license at pick-up.  Minimum age is 21 years for all vehicles.

No helmets, gloves, boots or other equipment is available at rental station. Renter must provide his own personal riding equipment. Safety and hygienic reasons do not allow otherwise.

Customers are responsible for reporting and paying of all parking/traffic/toll road violations at rental termination. Non-reporting of parking/traffic/toll road violations will result in an administrative charge of up to USD 100.00. Non-reported parking/traffic violations plus administrative charge will be charged against customers credit card or will be collected at customers domicile.

- Mexico, unless an additional insurance is purchased
- Death Valley from June 15 to September 15
- Logging roads, non-public roads and off-road driving
- City of New York
- Greater metropolitan areas of Montreal and Quebec (Canada)

Travel to Mexico:
Motorhomes (but no motorcycles) are allowed to travel into Mexico, but such travel must be confirmed in advance. Area restrictions may apply. US or any other liability insurance does not provide coverage in Mexico. The customers therefore must purchase additional liability and CDW insurance before entering Mexico. This insurance, with a premium of USD 19 per day, is sold at our depots in San Francisco, Los Angeles and Las Vegas. Customers have to provide the depots with the exact dates the vehicle will be in Mexico. When traveling in Mexico, traveler assistance is not available and any repair costs, towing or fines occurred in Mexico are the renter's responsibility.
Please advise us at the time of reservation if your clients are planning on traveling to Mexico

All rental vehicles traveling to Alaska, the Northwest Territories or the Yukon are permitted and must be confirmed in advance. A USD 450.00 prepaid non-refundable supplement is required.

Moturis is entitled to upgrade customers to a higher rated vehicle at no extra cost. Should a lower rated vehicle be offered, the responsibility of the rental company is limited to the refund of the difference in gross rates.

Vans and Motorhomes: 7 days in high season, 3 days in all other seasons  Motorcycles: 1 day minimum rental applies for all tariffs for motorcycles.

Small pets are allowed at owner's responsibility.
An additional deposit of $ 1000 will be charged for pets as well as a cleaning fee of $ 150 at the time of drop off.

Towing is not permitted.

Storing items on vehicle roof is not permitted. Free storage of luggage is available at all locations at owner's risk.

3 hours per rental day included, additional hours are charged at 3$ per hour.

* up to 31 days prior to rental date: 10 % of rental price, at least US$ 200 will not be refunded * 30 days to 4 days prior to rental date: 50 % of rental price will not be refunded * 3 days to 1 day prior to rental date: 75 % of rental price will not be refunded * departure day and no-shows: 100 % of rental price will be kept

Each motorhome has to be winterized from November to April (period may vary depending on the weather and temperatures) to prevent freezing.

This will include the water pipes, toilet, fresh water tanks, sink, shower, external shower, hot water heater and holding tanks. Winterization requires that water be drained from the fresh water tank, hot water heater and both waste tanks.

Once the vehicle is winterized, no water can be put into the fresh water tank and it cannot be hooked up to the city water supply anymore. Therefore, no water at all is available in the motorhome.

The toilet, however, can still be used as long as windshield washer antifreeze is poured down to rinse.

It is the renter's responsibility to have the vehicle re-winterized on the return trip at his/her own costs (if de-winterized for a trip to an area with warmer temperatures). If the renter fails to do so, he /she will be charged a fee, regardless of the outside temperatures! In addition, the security deposit refund will be delayed until we can get the vehicle into the shop, thaw it out and pressurize the system. The renter will also be responsible for the cost of burst water pipes, water tanks, hot water system etc.

All rentals are subject to the terms and conditions of the rental contract. Prices, policies and conditions are subject to change without notice.